Marketplace · Thursday, September 24, 2026
The increasing adoption of digital transformation and artificial intelligence is leading many workers to leave traditional roles, particularly in areas like customer service and office support. John Morgan of LH H notes that automation and AI are key drivers, affecting roles often considered 'foot-in-the-door jobs'.
“It's largely due to the digital transformation that companies are going through and a lot of the AI disruption.”
“Many of the roles that workers abandon are what Michelle Evermore with the National Employment Law Project calls foot-in-the-door jobs.”