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Masters in Business · Wednesday, August 12, 2026

Gori on the Importance of People and Culture in Banking

Filippo Gori emphasizes that the most overlooked topic in investment banking is the focus on people and how to prepare them for the future. He highlights that JP Morgan's long-standing success is attributed to its people and culture, fostering an environment where employees feel the firm is part of their family. Gori advises new graduates to prioritize building human relationships and investing time in understanding the business environment rather than just the products.

companyJP Morgan

The tape

3 quotes
I think there is a ton of focus on AI, geopolitics, inflation and other things, and I think we don't spend enough time in focusing more on the people and how we prepare the people for the future that is coming.
It's a little bit of everything. How do we explain to folks how we see the future? So we should do more from that point of view and prepare them for a future that is coming. But that starts with academia and how we recruit people and so on and so forth.
Remember, it's a people business, both internally and externally, so make sure that you invest in creating human relationships.
Heard on Masters in Business — “BONUS: JP Morgan Co-Head of Global Banking Filippo Gori, published Wednesday, August 12, 2026. Heardvine summarizes and quotes with attribution and timestamps, and links to the original everywhere.
Transcribed via publisher transcript · $0.00