Invest Like the Best with Patrick O'Shaughnessy · Tuesday, October 20, 2026
Christina Cacioppo reveals that 25% of Vanta's customers are currently utilizing product flows where an AI agent proactively performs tasks and brings actions to the user for approval. She highlights the goal of scaling this adoption to 75% of customers to improve retention and experience.
“We've got 25% of all of our customers in that sort of flow right now. We can get that to 75%. One, I think we'll have much better retention. Much better customer experience.”