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Big Technology Podcast · Friday, September 25, 2026

Meta's Muse AI Agent Assists with Unsubscribing from Mailings

In another example of Muse's utility, a user reported using the AI agent to handle the tedious task of unsubscribing from persistent junk mail from Bank of America. The AI was able to process a photo of the mailer to facilitate the unsubscribe request.

companyBank of AmericacompanyMeta

The tape

1 quote
“You know, I also had to unsubscribe, this person who'd been getting Bank of America mail for like years in my apartment. And I said, alright, I'm going to take a photo of the letter and hand it to Muse and see what Muse can do. And Muse was able to figure it out.”
Heard on Big Technology Podcast — “Meta’s Muse Revival, Frontier AI Under Threat, The Rise Of Dopamine Sites”, published Friday, September 25, 2026. Heardvine summarizes and quotes with attribution and timestamps, and links to the original everywhere.
Transcribed via Gemini audio transcription · $0.06
Meta's Muse AI Agent Assists with Unsubscribing from Mailings — Heardvine