WSJ Tech News Briefing · Friday, September 25, 2026
Highland CEO Jitesh Guy asserts that for AI to truly understand business operations, it requires more than just a model. He emphasizes the need for trusted content, business context, and governed workflows that provide clarity on current information, applicable rules, and future steps. Highland's approach, using content intelligence and automation, aims to connect these elements, enabling AI to understand and act effectively.
“In my experience, for AI to understand how your business works, it needs more than a model.”
“It needs trusted content, business context, and governed workflows that show what's current, which rules apply, and what comes next.”
“Through content intelligence and automation, Highland connects it all.”