The AI Daily Brief · Wednesday, September 16, 2026
During its annual Dreamforce event, Salesforce announced the release of Koa, its first in-house AI model in some time, designed for sales management within CRMs and fine-tuned from Nvidia's Nemo Tron. Additionally, the company launched 'AI Force,' an initiative to enable third-party agents to access Salesforce data, promoting a platform-agnostic, headless software approach.
“Called, Koa, the model is a fine tune of Nvidia's Nemo Tron and is designed to handle sales management within the CRM.”
“Second, Salesforce unveiled a new initiative called AI Force. This will be the umbrella term for Salesforce's connectors that will allow third-party agents to access Salesforce data.”
“The release reinforces Salesforce's commitment to moving towards headless software in a platform agnostic way, allowing any agent to become the interface.”