WSJ Tech News Briefing · Saturday, September 12, 2026
Karthik Sarma, a psychiatrist and researcher, expresses concern that general AI chatbots could harm vulnerable individuals, and that the companies behind them may not be equipped to prevent such harm. He emphasizes the importance of licensed and educated professionals in providing mental health services due to the real risks involved.
“And that the companies behind the AI might not know how to stop it.”
“There's a reason why therapists are licensed. They have to be educated. And anyone who's providing these services has to be educated because there are real risks.”