WSJ Tech News Briefing · Saturday, September 12, 2026
Families are filing lawsuits against tech companies like OpenAI, claiming their AI chatbots, including ChatGPT, have negatively impacted users' mental health and even contributed to suicides. Character AI has also agreed to settle lawsuits related to its AI's alleged role in mental health crises among young people.
“Families are suing tech giant OpenAI, claiming that its ChatGPT program drove people to suicide.”
“Character AI has agreed to settle multiple lawsuits after it was accused of contributing to mental health crises among young people.”
“For endangering our kids and deceiving parents into believing that this application is safe for use. It's clearly not.”