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WSJ Tech News Briefing · Saturday, September 12, 2026

Users Turn to General AI Chatbots for Mental and Health Support

A significant portion of therapists report that their patients are using general AI chatbots like ChatGPT and Gemini for emotional support and to assist with treatment. Jennifer Millier, an attorney, shared her experience using ChatGPT for information related to her breast cancer diagnosis.

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The tape

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A survey published in June by the American Psychological Association found that three quarters of the 1200 therapists they asked said their patients told them they'd used AI for things like emotional support.
I used Chat GPT a lot in that process.
Jennifer Millier
Heard on WSJ Tech News Briefing — “Is AI the Answer to America’s Mental-Health Crisis?, published Saturday, September 12, 2026. Heardvine summarizes and quotes with attribution and timestamps, and links to the original everywhere.
Transcribed via Gemini audio transcription · $0.04
Users Turn to General AI Chatbots for Mental and Health Support — Heardvine