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Odd Lots · Thursday, September 10, 2026

Organized Retail Crime Becomes More Lucrative, Pervasive, and Dangerous Post-COVID

Scott Glenn believes organized retail crime (ORC) has become more lucrative, pervasive, and dangerous since the pandemic and the rise of omnichannel sales. He suggests that ORC has been underreported since COVID-19 and that the associated statistics may not fully reflect the current reality, indicating a growing trend in sophisticated theft operations.

personScott Glenn

The tape

3 quotes
It's become more lucrative. It's become more pervasive. And it's become more dangerous.
When it comes to how it impacts the customers and the associates in the stores.
And I also believe since COVID, they've been underreported. And so I think that there's a big piece of that, that it's just not necessarily reflecting in all the numbers that you see showing up in police reporting, FBI uniform crime reports, things of that nature.
Heard on Odd Lots — “The Rise of Organized Retail Crime at Big Box Stores, published Thursday, September 10, 2026. Heardvine summarizes and quotes with attribution and timestamps, and links to the original everywhere.
Transcribed via publisher transcript · $0.00
Organized Retail Crime Becomes More Lucrative, Pervasive, and Dangerous Post-COVID — Heardvine