Odd Lots · Thursday, September 10, 2026
Scott Glenn, VP of Asset Protection at The Home Depot, explains that organized retail crime (ORC) has escalated from petty theft to complex operations, including spoofing carriers to steal entire cargo loads and reselling them. He differentiates between opportunistic shoplifters and sophisticated criminal organizations involved in money laundering and drug trafficking, emphasizing that retailers focus on the latter.
“It was people spoofing actual carriers or pretending to be a carrier and then picking up entire cargo loads of inventory.”
“And presumably reselling it.”
“It's not just, you know, some guys stealing boxes off the back of trucks, which is kind of what I have in my head.”