The Twenty Minute VC (20VC) · Monday, September 7, 2026
Town's AI assistant features an 'agent to agent' functionality where one assistant can query another if it doesn't have the answer. This feature is highlighted as a key aspect of Town's strategy to build a network effect, making it difficult for users to switch to competing products once integrated within a team.
“And one of the features of Town that users who figure out how to use it, they love it the most, is something called agent to agent.”
“And that's where you ask your assistant, your towny, call townies, you ask your towny a question. And it realizes that it doesn't have the answer, but that the towny of one of your co-workers has the answer. And it just goes and asks it the question. And that towny answers.”
“But that is a network effect. Once you have your whole team on that, it's actually really difficult to imagine moving to a different product because, you know, they won't have the connections.”