How I AI · Monday, September 7, 2026
Sherod explains that Stripe developed its internal AI agent, Kai, in early 2026 to address the challenge of enabling widespread AI adoption. The focus was on creating governance structures rather than just providing AI tools, acknowledging the complexity of replicating company-wide processes at scale.
“This is like early 2026. Huge number of tools coming out, Claude Code had just taken the world by storm. Like a lot of like really cool things were happening. And the problem that me and my colleague Anupam were dealing with is how do we get AI to everyone, right?”
“And so we quickly realized that it's not about providing AI. It's about providing the correct governance structures so that everyone can just go use AI and know to do the right thing for them.”