How I AI · Monday, September 7, 2026
Sherod explains that Stripe's internal AI agent, Kai, is context-aware, understanding employee roles and company structures. Users can control the level of personal data Kai accesses, with defaults including their position in the org chart. Further context can be provided by connecting Kai to systems like project management tools.
“The second thing is Kai is like really interesting, it's context aware. It knows who you are and what you do with the company and it knows what are the things that your colleagues are mostly interested in, and it has access to your chart and your projects and all the things that are going on, which means that it has a lot more mechanism to do the right thing for you and understand what you're trying to do.”
“We allow people to select how much they they give Kai access to. But out of the box, they Kai knows like who you are and where you sit in the org chart, right?”
“From there on, the standard tools that you have connected to Kai let you talk to our, um, our project management system, that figures out like all the OKRs and all the recent ship team emails on other projects you're part of, right?”