How I AI · Monday, September 7, 2026
Sherod, an engineering manager at Stripe, discusses the development of 'Kai,' their internal company brain and agent. The primary motivation for building Kai was not just to provide AI tools, but to establish correct governance structures to ensure employees use AI responsibly within Stripe's complex business operations.
“And so we quickly realized that it's not about providing AI. It's about providing the correct governance structures so that everyone can just go use AI and know to do the right thing for them.”
“The problem that me and my colleague Anupam were dealing with is how do we get AI to everyone, right? And we quickly realized it's not just an engineering or technical problem. The harder problems are in trying to replicate the way a company works at scale.”