How I AI · Wednesday, August 5, 2026
Intercom reportedly increased its PR throughput by two to three times by implementing an AI agent for PR review and auto-approval. This system scores PRs and automatically approves lower-risk ones, allowing the company to ship more code faster while maintaining high quality and safety standards, potentially even exceeding human-only processes.
“Intercom has two X, three X their PR throughput.”
“They are shipping a lot of code. That means they had a lot of code to review.”
“AI approved PRs and AI written code in general can be even safer and even higher quality than what you're doing with just a human in the loop.”