Behind the Craft · Sunday, August 2, 2026
Karan Malhotra highlighted the broad range of applications built with Hermes, including customer support bots, content creation assistants, research tools, and personalized learning aids. He stated that the open-source nature of Hermes empowers users to develop solutions tailored to their specific needs, fostering innovation across various sectors.
“Oh, the use cases are incredibly diverse. We've seen people build agents for customer support, where the agent can handle FAQs, troubleshoot issues, and even escalate complex problems to human agents.”
“Others are building agents for content creation, where the agent can draft blog posts, social media updates, or even marketing copy based on specific prompts and target audiences. We've also seen agents used for research, where they can sift through large datasets, summarize information, and extract key insights.”
“The beauty of the open-source approach is that it empowers people to build solutions for their specific needs.”