No Priors · Friday, July 31, 2026
According to Melisa Tokmak, companies previously relied on large human teams for customer support, which hindered growth due to the need for constant investment in people. Netik's AI aims to replace these teams, allowing businesses to focus on core labor and improve efficiency.
“So it's primarily with people. These companies are extremely large and if anything actually they can't grow because they have to keep investing in people to think of any kind of growth.”
“So until now, it was with hundreds and thousands of people trying to figure out how to support customers at all times.”