Bloomberg Surveillance · Wednesday, July 15, 2026
BNY Mellon is strategically investing in AI, with its spending being modest within its overall engineering budget but yielding significant business impact. The firm's AI platform, Eliza, is designed to be LM agnostic, and nearly all employees are trained to use AI, enhancing enterprise and individual productivity.
“Like in the context of B and Y and a four billion dollar engineering budget, our investment in AI is modest in the context of the overall budget.”
“We've got a good strategy at B and Y. We're very proud of it. We've been at it right since the start, since the launch of CHATYBT, and we're very proud of the platform that we've built Eliza. It's lm agnostic and so we feel like we have the right structure in place.”
“One hundred percent of people at B and Y now know how to use AI and are doing it in their daily work. And we think about enterprise productivity and individual productivity, and Robin says, there's lots of times AI for everyone, for everywhere, for everything, and it's all about creating capacity and productivity so that we can allow the firm to grow and use AI to enable that.”