Bloomberg Surveillance · Thursday, July 16, 2026
Bank of America has implemented AI across its operations, with 37 business cases already executed and more in progress. The bank has focused on careful implementation, leveraging its extensive data infrastructure to ensure the effective and secure use of AI technologies.
“We realized that was a risk from the start, so we built We built optimization models on top of the models for lack of better term, and then we also negotiated for lack of better term, sort of fixed based pricing, so subscription model pricing.”
“Everything else we have had, and that's a very modest cost when you think about a seventy two billion dollar expense based frankly and with Microsoft and Island and all that stuff. We already had a big license fee. It increases some, but that we said it would be hard to measure the incremental return everything else. One hundred and ten business cases, the thirty seven they are implemented, all have a business case. It says, here's the cost, here's a benefits, revenue expense, whatever it is, it makes sense, let's make the investments.”
“So you had to have your data right, you had to have your infrastructureright, you had to have your security right. Yeah, isolate your data so it doesn't taken into the world, so to speak.”