Big Technology Podcast · Wednesday, September 30, 2026
Christian Klein, CEO of SAP, highlighted accuracy and governance as key challenges for generative AI in enterprise business. He noted that while AI can summarize documents, achieving the necessary 100% accuracy for financial reporting and navigating regulations like FedRAMP are critical hurdles.
“But what about the business? Why does this AI have always certain limits with the accuracy? Yeah? So that is the first obstacle we have to overcome. And the third one, I guess, the wall that is talking about that, do we need to regulate AI? Do we need to govern AI?”
“Because obviously, when you are running the world's most mission critical businesses, I mean, obviously governance plays a huge role, and this is where I would say these are the kinds of obstacles we have to overcome to further, you know, climb up the mountain.”
“And, you know, every software player is now using especially SAP as we have so much knowledge about industries and processes and data. I mean, we are working this on a constant basis.”